We offer the following delivery services:
Standard Delivery: This service is just £4.95 per order and you will have your order delivered within 3-5 working days by Royal Mail 1st Class recorded service (signed for service). Items without engraving may be delivered sooner.
Special Delivery: This service is just £7.95 per order. You will receive a non-engraved order normally next day after 1pm or within 2 working days, or for engraved items within 2-5 working days. If you need to specify a particular or urgent delivery date, please contact us to discuss. This service requires a signature as confirmation of delivery so please choose a delivery address where someone will be able to sign for the parcel.
Please note: If you would like to send the parcel to an alternative delivery address, then please fill in delivery address details at the order stage. Note that once an order has been processed the delivery address for that order cannot be changed.
International Delivery: All international orders are charged at £25.00 per order for delivery, no matter how many items are ordered. At checkout please choose to enter your address manually and select the relevant country. Enter your worldwide address and international delivery will be displayed at checkout.
When you place an order, we will try to make every effort to deliver goods by the delivery service you have selected and on the day, you specify, but unfortunately, we cannot guarantee delivery on that day or accept liability for deliveries made outside of this timescale. We cannot accept any liability for out of pocket expenses or other costs incurred due to failed or delayed deliveries.
You may prefer to email us for this information before placing your order at email@example.com or call 07789 584686 (9am-5pm).
All items are subject to stock availability. If we can supply goods within our specified timescale we will continue to deliver and inform you of any delay. In requesting delivery of a product, you will be agreeing that the delivery company has the right to go onto the property and, if no one is available to receive delivery, to leave the goods in any unlocked location at the delivery address. They will endeavour to ensure that any such location is dry and out of general sight.
Some postal addresses in Northern Ireland, some off-shore islands and remote areas of Great Britain may not be covered by some or all of these services and we may not be able to arrange delivery of some items to such addresses.
If you have any problems or queries, please email us on firstname.lastname@example.org or call us on 07789 584686.